Frequently Asked Questions

General Seller Questions

What is FISHISON?

FISHISON is an online marketplace for buying and selling fishing tackle within Canada. The website has been designed with one purpose: to create Canada’s First Online Multi-Vendor Fishing Tackle Marketplace for the recreational fishing community. Bringing together Canada’s tackle, custom lure manufacturers and the avid fishermen on one, easy-to-use, centralised marketplace.

Why should I sell here?

As a vendor on the FISHISON marketplace, you will have access to everything you need to sell your products online. From setting up your storefront to adding all of your products, managing your inventory, shipping, taxes and customers – we have it all covered in an easy to use website. Added enhancements will include full video reviews of your products in action, benefiting the sales experience.

What does it cost to sell on FISHISON?

There are no sign-up fees and our introductory 10% commission fee is lower than other available marketplaces. If you are managing and fulfilling your store and all the orders this 10% fee includes the credit card merchant fees which could cost as much as 3% so in theory our fee is only actually 7%. If you don’t have time to fulfill and manage your own store then we can still help, however the commission fee will increase and this can be arrange on a case by case basis. Please contact us here and we will be happy to discuss this in more detail with you.

How do I sign up as a seller?

Signing up is quick, painless and free. Complete this basic form here and once your account is activated we will help you setup your store for maximum exposure and visibility. We can also assist and advise you on how to get the best results form listing your products for sale. You can contact us for more information here.

General Buyer Questions

What Shipping Methods Are Available?

All items are typically shipped with Canada Post. Each vendor is responsible for handling the shipping of every order you place. Note, should you purchase items from multiple vendors within one order there may be multiple shipping charges as each vendor is has to fulfill your order.

If you have any other questions that are not answered here please contact the vendor concerning your order by going to the vendor’s store and using the Contact this Store form made available for you when you are in their store page.

How Long Will it Take To Get My Package?

All items are typically shipped with Canada Post which can take between 3 – 5 days. As each vendor handles the shipping of every order you place, you may receive multiple packages at different times depending on your order. Most vendors are open during the week days and therefore order processing times may require 1 – 3 business days to process, so please take this into consideration as well.

If you have any other questions that are not answered here please contact the vendor concerning your order by going to the vendor’s store and using the Contact this Store form made available for you when you are in their store page.

How Do I Track My Order?

Once the vendor(s) have shipped your item(s) they will update the order with a status or postage shipping tracking number. You can view these updates within your orders section here or you can use your Order Id number which was emailed to you at the time of placing the order to track the status of your order here.

If you have any other questions that are not answered here please contact the vendor concerning your order by going to the vendor’s store and using the Contact this Store form made available for you when you are in their store page.

How Do I Place an Order?

You can browse the main shop page for all the products you are looking for and add them to your shopping cart. Once you are ready to check out go to your cart in the top right hand corner and begin the check out process. Please review your order and fill out your details for shipping and billing purposes. Once you have completed the secure payment an email will be sent to you with your order details and confirming all your information. Please ensure that this information it correct and if there are any mistakes please contact the vendor’s whom you have purchased products from immediately to notify them of this.

If you have any other questions that are not answered here please contact the vendor concerning your order by going to the vendor’s store and using the Contact this Store form made available for you when you are in their store page.

Do I Need an Account to Place an Order?

No you do not need an account as you can check out an order as a guest. Once you have completed the secure payment an email will be sent to you with your order details and confirming all your information. Please ensure that this information it correct and if there are any mistakes please contact the vendor’s whom you have purchased products from immediately to notify them of this. If you checked out as a guest you can also use your Order Id number which was emailed to you at the time of placing the order to track the status of your order here.

If you have any other questions that are not answered here please contact the vendor concerning your order by going to the vendor’s store and using the Contact this Store form made available for you when you are in their store page.